Terms and Conditions of Use & Privacy Policy

The content, merchandise, and services made available to you on this site are provided by Fluf Textile Goods Inc. (“Fluf”) in accordance with the following Terms and Conditions of Use and Privacy Policy (“Terms of Use”). Your use of this site constitutes your acknowledgement of, and agreement to follow, these Terms of Use in their entirety.

01
This site and all of the content made available on it, including but not limited to, all merchandise, designs, images, illustrations, photographs, graphics, text and all other copyrightable material, all trademarks, trade names, service marks, logos and domain names, and all other forms of intellectual property (“Content”), are owned by Fluf or third parties, and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and international treaties. Fluf grants to you a non-exclusive, limited purpose license to access and view this site, and to print selected pages that appear on this site for your own personal reference and non-commercial use, but not to otherwise use the Content in any manner not expressly authorized in these Terms of Use. Nothing contained in these Terms of Use may be interpreted to grant to you any other license or right to access or use any of the Content without the prior written consent of Fluf or any third party owner of the Content. UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING OR DUPLICATING, OR ANY OTHER MISUSE, OF ANY OF THE CONTENT IS STRICTLY PROHIBITED. As a user of this site, you agree not to use the Content for any unlawful purpose, and not to violate Fluf's rights, or any third party owner’s rights, in and to the Content. Fluf® and Fluf design® are registered trademarks of Fluf Textile Goods Inc.
02

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Fluf.ca uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email or SMS.

We may disclose personal information that we collect or you provide as described in this Policy:

To fulfill the purpose for which you provide it. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Site's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information about our Site users is among the assets transferred.

We may, without restriction, disclose aggregated information about our users and information that does not identify any individual.

To enforce our Terms of Service.

To comply with any court order, law or legal process, including to respond to any government or regulatory request.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Site, our customers or others.

For any other purpose disclosed by us when you provide the information.

03
If you choose to join our mailing list, or “Accept Marketing” when purchasing from this site, you will occasionally receive information from us relating to new products, sales and other Fluf news that may be of interest to you. You may request at any time to be taken off the email list by simply opting out through one of our emails.
04

Fluf does not receive or store credit card numbers from online transactions. For this reason, we can never add charges or make changes to your order total.

For your security, payments for all purchases made on this site are processed through Shopify, in compliance with the highest level of PCI (Payment Card Industry) standards. PCI requirements help ensure the secure handling of credit card information by all direct payment gateways. For more information on how Shopify handles your data, you can read their Terms of Service here or Privacy Statement here.

05
By placing an order, you are representing and warranting that you are over 18 years of age, that you are providing Fluf with accurate, truthful and complete information, and that you have the authority to place the order. Although we offer for sale on this site merchandise that it suitable for use by children, this site does not otherwise cater to children in any way. These Terms of Use do not permit the use of this site by, or the sale of merchandise to, persons under the age of 18, nor do they contemplate the collection of information from or relating to persons under 18 years of age.
06
Please review our shipping policies before placing orders on our site. We will not be liable for any loss, damage, cost or expense related to delays in shipment or delivery of merchandise. The risk of loss, and title to, all merchandise purchased on this site or otherwise will pass to you upon our delivery of that merchandise to the carrier selected to deliver it.
07
If for any reason you aren’t completely satisfied, you are welcome to return your product for a full refund (less round-trip shipping charges). Please review our full shipping and return policies for more information.
08
You understand and agree that you are using this site at your own risk. The site and the information or materials herein are provided on an "as is, where is" basis. Fluf makes no representations or warranties of any kind, either expressed or implied, with respect to the operation of this site or the content or merchandise featured on the site. TO THE FULLEST EXTENT PERMITTED BY LAW, FLUF DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS SITE, THE CONTENT, MERCHANDISE OR SERVICES FEATURED, OFFERED AND/OR SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FLUF DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE CONTENT, FEATURED ON THIS SITE, INCLUDING WITHOUT LIMITATION THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, INDICATION OF AVAILABILITY, OR OTHER INFORMATION FEATURED ON THIS SITE. FLUF DOES NOT WARRANT THAT THIS SITE, THE SERVERS ON WHICH IT RESIDES OR E-MAIL SENT FROM THIS SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FLUF WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES.
09
For your convenience, Fluf may include links to other websites over which Fluf has no control. Fluf provides no endorsement or representation of any kind regarding the products, services, content or appropriateness of content of such websites, and you hereby irrevocably waive any claim against Fluf with respect to such websites. You should carefully review the terms and conditions of use associated with these websites before making use of them.
10
You agree to indemnify and hold harmless Fluf, and its directors, officers, employees, contractors and suppliers, from and against any and all claims, demands, actions, proceedings and damages, including without limitation reasonable attorneys’ fees and costs, arising from or related to your use of this site.
11
This site is controlled by Fluf within the Province of Ontario, Canada. This site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Ontario, by accessing this website, you agree that any dispute arising between us shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its principles of conflicts of laws. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario and acknowledge that you do so voluntarily and are responsible for complying with local laws. You waive any claim or defense of inconvenient forum or lack of personal jurisdiction.
12
Fluf reserves the right to change or modify all or any portion of this site, including any and all Content, merchandise or services featured on this site, at any time in our sole discretion. Prices are subject to change without notice, and if any prices are incorrectly listed, we reserve the right to refuse, cancel or limit any orders placed for merchandise or services at the incorrect price. Fluf reserves the right to update or modify these Terms of Use at any time without prior notice. We will not be obligated to notify you of these changes as and when they are made. Your use of this site following any such change constitutes your agreement to follow and be bound by the Terms of Use as updated, modified or changed. For this reason, we encourage you to review these Terms of Use whenever you use this site. If you disagree with any change that we may make to these Terms of Use, please discontinue your use of this site.
01
This site and all of the content made available on it, including but not limited to, all merchandise, designs, images, illustrations, photographs, graphics, text and all other copyrightable material, all trademarks, trade names, service marks, logos and domain names, and all other forms of intellectual property (“Content”), are owned by Fluf or third parties, and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and international treaties. Fluf grants to you a non-exclusive, limited purpose license to access and view this site, and to print selected pages that appear on this site for your own personal reference and non-commercial use, but not to otherwise use the Content in any manner not expressly authorized in these Terms of Use. Nothing contained in these Terms of Use may be interpreted to grant to you any other license or right to access or use any of the Content without the prior written consent of Fluf or any third party owner of the Content. UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING OR DUPLICATING, OR ANY OTHER MISUSE, OF ANY OF THE CONTENT IS STRICTLY PROHIBITED. As a user of this site, you agree not to use the Content for any unlawful purpose, and not to violate Fluf's rights, or any third party owner’s rights, in and to the Content. Fluf® and Fluf design® are registered trademarks of Fluf Textile Goods Inc.
02

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Fluf.ca uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email or SMS.

We may disclose personal information that we collect or you provide as described in this Policy:

To fulfill the purpose for which you provide it. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Site's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information about our Site users is among the assets transferred.

We may, without restriction, disclose aggregated information about our users and information that does not identify any individual.

To enforce our Terms of Service.

To comply with any court order, law or legal process, including to respond to any government or regulatory request.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Site, our customers or others.

For any other purpose disclosed by us when you provide the information.

03
If you choose to join our mailing list, or “Accept Marketing” when purchasing from this site, you will occasionally receive information from us relating to new products, sales and other Fluf news that may be of interest to you. You may request at any time to be taken off the email list by simply opting out through one of our emails.
04

Fluf does not receive or store credit card numbers from online transactions. For this reason, we can never add charges or make changes to your order total.

For your security, payments for all purchases made on this site are processed through Shopify, in compliance with the highest level of PCI (Payment Card Industry) standards. PCI requirements help ensure the secure handling of credit card information by all direct payment gateways. For more information on how Shopify handles your data, you can read their Terms of Service here or Privacy Statement here.

05
By placing an order, you are representing and warranting that you are over 18 years of age, that you are providing Fluf with accurate, truthful and complete information, and that you have the authority to place the order. Although we offer for sale on this site merchandise that it suitable for use by children, this site does not otherwise cater to children in any way. These Terms of Use do not permit the use of this site by, or the sale of merchandise to, persons under the age of 18, nor do they contemplate the collection of information from or relating to persons under 18 years of age.
06
Please review our shipping policies before placing orders on our site. We will not be liable for any loss, damage, cost or expense related to delays in shipment or delivery of merchandise. The risk of loss, and title to, all merchandise purchased on this site or otherwise will pass to you upon our delivery of that merchandise to the carrier selected to deliver it.
07
If for any reason you aren’t completely satisfied, you are welcome to return your product for a full refund (less round-trip shipping charges). Please review our full shipping and return policies for more information.
08
You understand and agree that you are using this site at your own risk. The site and the information or materials herein are provided on an "as is, where is" basis. Fluf makes no representations or warranties of any kind, either expressed or implied, with respect to the operation of this site or the content or merchandise featured on the site. TO THE FULLEST EXTENT PERMITTED BY LAW, FLUF DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS SITE, THE CONTENT, MERCHANDISE OR SERVICES FEATURED, OFFERED AND/OR SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FLUF DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE CONTENT, FEATURED ON THIS SITE, INCLUDING WITHOUT LIMITATION THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, INDICATION OF AVAILABILITY, OR OTHER INFORMATION FEATURED ON THIS SITE. FLUF DOES NOT WARRANT THAT THIS SITE, THE SERVERS ON WHICH IT RESIDES OR E-MAIL SENT FROM THIS SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FLUF WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES.
09
For your convenience, Fluf may include links to other websites over which Fluf has no control. Fluf provides no endorsement or representation of any kind regarding the products, services, content or appropriateness of content of such websites, and you hereby irrevocably waive any claim against Fluf with respect to such websites. You should carefully review the terms and conditions of use associated with these websites before making use of them.
10
You agree to indemnify and hold harmless Fluf, and its directors, officers, employees, contractors and suppliers, from and against any and all claims, demands, actions, proceedings and damages, including without limitation reasonable attorneys’ fees and costs, arising from or related to your use of this site.
11
This site is controlled by Fluf within the Province of Ontario, Canada. This site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Ontario, by accessing this website, you agree that any dispute arising between us shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its principles of conflicts of laws. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario and acknowledge that you do so voluntarily and are responsible for complying with local laws. You waive any claim or defense of inconvenient forum or lack of personal jurisdiction.
12
Fluf reserves the right to change or modify all or any portion of this site, including any and all Content, merchandise or services featured on this site, at any time in our sole discretion. Prices are subject to change without notice, and if any prices are incorrectly listed, we reserve the right to refuse, cancel or limit any orders placed for merchandise or services at the incorrect price. Fluf reserves the right to update or modify these Terms of Use at any time without prior notice. We will not be obligated to notify you of these changes as and when they are made. Your use of this site following any such change constitutes your agreement to follow and be bound by the Terms of Use as updated, modified or changed. For this reason, we encourage you to review these Terms of Use whenever you use this site. If you disagree with any change that we may make to these Terms of Use, please discontinue your use of this site.